Acceptance Of Terms
These Terms and Conditions govern your use of KundliPrime. By accessing or using the services, you agree to these Terms, the Privacy Policy, the Refund and Cancellation Policy, the Subscription and Chat Policy, and any additional terms shown in the app.
If you do not agree, do not use the services.
Eligibility And Account
You must provide accurate account, birth, contact, and payment information. You are responsible for activities under your account and for keeping your password, OTP, and device access secure.
We may suspend or terminate accounts that provide false information, misuse the platform, violate these Terms, or create security, legal, or operational risk.
Astrology Services
KundliPrime may provide horoscopes, kundli or birth-chart analysis, match-making insights, numerology, tarot-style guidance, spiritual recommendations, remedies, subscription-based chat, calls, reports, live sessions, and related content.
Astrology services are based on traditional, interpretive, symbolic, spiritual, and probabilistic systems. Results may vary depending on input accuracy, astrologer interpretation, timing, and personal circumstances.
AI Astrologer responses are generated automatically from selected chart facts and conversation context. They may be incomplete or incorrect, are not written or reviewed by a human astrologer, and must not be treated as certainty or professional advice.
Subscriptions And Chat Access
Subscription plans may provide access to selected chat features, consultation minutes, premium content, reports, astrologer availability, priority queues, discounts, or other benefits shown at checkout.
Subscription benefits are personal to your account, may be subject to fair-use limits, and may change by plan, platform, region, availability, and promotional offer.
Chat or call sessions may be billed by subscription entitlement, wallet balance, credits, minute rate, fixed package, or another model shown before purchase.
Chat And Call Conduct
You agree to communicate respectfully with astrologers, support agents, and other users. We may restrict messages, end sessions, or suspend accounts for abusive, unlawful, obscene, threatening, exploitative, fraudulent, spam, or unsafe conduct.
Astrologer availability, response time, chat duration, queue position, and session continuity are not guaranteed and may depend on demand, network conditions, app status, astrologer schedule, and plan limits.
User Responsibilities
You agree not to harass astrologers or support staff, share unlawful content, impersonate others, reverse engineer the app, disrupt service operation, scrape data, abuse refunds, make fraudulent payments, or use the services for illegal purposes.
You are responsible for decisions you make after using the services.
No Professional Advice
Astrology content and consultations are not medical, psychological, financial, legal, investment, career, immigration, emergency, or professional advice.
For health, safety, legal, financial, or mental-health concerns, consult a qualified professional. In an emergency, contact local emergency services immediately.
Payments, Wallets, And Offers
Prices, coins, credits, chat minutes, wallet balances, subscriptions, renewals, offers, and taxes may vary by service, platform, region, and time. Payment confirmation is subject to successful processing by our payment partners.
Promotional credits, free minutes, coupons, and wallet bonuses may be subject to additional limits, expiry, non-transferability, and non-refundability.
Content And Intellectual Property
The app, brand, design, software, reports, text, graphics, logos, and service content are owned by KundliPrime or its licensors. You may use the services for personal, non-commercial purposes only.
You retain ownership of content you submit, but you grant us permission to use it as needed to provide, secure, support, and improve the services.
Availability And Changes
We may change, pause, remove, or discontinue any feature, astrologer availability, pricing, content, or service at any time. We do not guarantee uninterrupted or error-free operation.
Limitation Of Liability
To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, opportunities, data, goodwill, or decisions made based on astrology content.
Contact
For questions about these Terms, contact support@kundliprime.com.
AI And Automated Guidance
AI Astrologer responses are generated automatically from selected chart facts and conversation context. They may be incomplete or incorrect, are not written or reviewed by a human astrologer, and must not be treated as certainty or professional advice.